Setting User Permissions is one of the most powerful features of ChurchPost.com – users are invited by the Master User, and today we started rolling out some small but important upgrades to how users of various types (see below) interact with our system.

permission_structure

It’s always been the case that every user can search and browse EVERY subscriber using the SUBSCRIBERS tab. If a subscriber exists in at least one group that you OWN, you can also edit that subscriber, and any changes you make affect that subscriber GLOBALLY.

Up until now, when creating a message, the “Send to Individuals” feature automatically searched for subscribers that existed in at least one of your groups (ownership) – this was particularly frustrating for LIMITED users who owned only one or two groups and wanted to copy a message to someone already in the global database. Because they did NOT appear in the ‘quick search’ results for individuals, many users reported going to the SUBSCRIBERS tab, searching for the subscriber, copying the email, and returning to the COMPOSE MESSAGE page to paste the email into the CC box.

Our ‘search as you type’ feature for individual email addresses now searches your central database for ALL SUBSCRIBERS, regardless of your user type. Hopefully, this will further streamline your messaging experience.

We’re rolling out some amazing new features in the coming weeks and months, including an entirely new Standard Email platform, complete with an intuitive and highly flexible image library platform that is compatible with every major browser. Additionally, we have some surprises coming…just in time for the holidays and into the beginning of the New Year.

As always, keep your feedback coming! We cannot continue to improve our service without you.

We know some of you have been missing the postcard templates that you had access to in Version 2.0.  The wait is over…

sample-templates

To access, hover over your CREATE button and choose Custom Email.  Click on the My Template Library button and you will see them under the heading of Public Templates just below your own My Template designs if you have any.

Don’t see something you’re looking for?  Let us know.  If we haven’t uploaded a design that you loved contact us and we’ll either put it up in the Public Library or load it in to your My Template section.

Thank you all for your great feedback and patience!

One of the more frustrating tasks is copying and pasting content from Microsoft Word to ANY other program. Behind the scenes, Word (and other Microsoft programs) includes proprietary code that usually messes up how certain characters are displayed outside the PC/Microsoft environment (see our “Funny Characters” post from August 2008).

We recently added a feature to our Standard Email Platform (CREATE -> Standard Email) that allows you to paste content from Word (and any other program out there) into your messages without having to worry about how things will look.

pastefromword

This new feature automatically removes extra code, formatting and other proprietary code so your messages are delivered in a readable format to all your subscribers, regardless of what email platform they use to view messages.

Once your content is pasted to the message body, you can use our Standard Email editor to format and otherwise adjust your message display without having to worry how it will appear to the recipient.

Happy pasting!!

We are thrilled to launch our new Custom Email option via our CREATE menu.

custom_email

Our custom email interface allows you to access your church’s templates AND our growing Public Template library.

custom_email_options

Choosing a template is simple – just select your favorite and go!

mytemplates_snapshot

Sleep is overrated! We’ve been working around the clock to bring you ChurchPost Version 3 – here are a few screenshots of what’s ahead – ALL of these upgrades are in response to valuable feedback from our customers over the past year – THANK YOU :)

To upgrade to Version 3, you don’t need to do anything! We’ll automatically roll out these features starting March 21, 2009 (this Saturday!) and we’ll be done by March 25, 2009 – of course, if you have any questions, comments or suggestions, you can reach us any time by email or phone (support.churchpost.com)….here’s what we’ve been up to (notice the help videos on every page for quick answers to your questions):

Sneak Peak of Version 3

Sneak Peak of Version 3

We completed our transition from GroupReply to ChurchReply today!

If you have existing groups that were originally named with the @groupreply.com naming scheme, those groups are up and running with @churchreply.com endings.  You should have received individual email messages for each of your groups with this information, as well.

If you have requested new groups, we will be setting those up throughout the day and you will be individually notified.

Please keep in mind that if you set up an alias on your server (to forward from an existing list name at your church to our groupreply address) you will have to reset those to forward to the new, correct @churchreply.com address.

Don’t know anything about ChurchReply?

ChurchReply™ is our newest “add on” feature that enables a designated administrator at your church to create and customize distribution email lists (like youthretreat@churchreply.com) specifically designed for group discussion and conversation threads. Best of all, ChurchReply™ is completely integrated with ChurchPost.com! Make a change in one location and ALL INSTANCES of that record are updated instantly – no more hunting down EVERY LIST or GROUP to update!

Key Features
» “Reply to All” and/or “Reply to Sender”
» Online message thread retrieval (public or private)
» Create allow/deny email lists
» Subscriber-only posting
» List moderation functionality
» Bulk import/export
» Customized message subject for easy sorting
» Intuitive web-based management

Other Benefits
» Hassle-free setup and maintenance
» Whitelisted mail servers managed by ChurchPost.com
» 24/7 SpamAssassin monitoring by ChurchPost.com
» DomainKeys Identified Mail (DKIM) included…

When someone signs up for a group at your church via your Get Connected Box, they are instantly welcomed once they confirm their email address.

This welcome message is your chance to provide not only information about the specific group/ministry/activity, but also to stamp your unique personality as a group leader.

We have recently updated the customized welcome message format. Effective immediately, welcome messages (by default) contain only 3 short sentences that ensure the recipient knows what they have opted to receive.

The rest of the message is completely customizable, and is automatically personalized for that subscriber.

You can customize content, signoff, and more! Best of all, your custom welcome message accepts HTML, so have fun!

Welcome messages are always sent to the subscriber FROM the group owner’s verified address. So matter what time of the day someone signs up for your group, they will instantly be welcomed by the group owner!

DomainKeys Identified Mail (DKIM) uses digital, cryptographic signatures, attaching information to a new header field in the message.

Since January, AOL, Yahoo and Google have been using DKIM to authenticate their inbound messages.

While authentication protocols like DKIM do not guarantee deliverability, they are a critical step to making sure your message gets through. So rest assured that your ChurchPost messages are being sent from mail servers that are monitored 24/7 and utilize the latest technology to ensure deliverability.

And because ISPs like AOL and others take into account BOTH IP-based reputation and domain based reputation, ChurchPost also utilizes SPF (Sender Policy Framework) authentication, so your recipients know they are reading messages from the IP/domain that it purports to be from.

For those interested, there is a fantastic white paper entitled “Trust in Email Begins with Authentication” available from the Messaging Anti-Abuse Working Group at:

http://www.maawg.org/about/publishedDocuments/MAAWG_Email_Authentication_Paper.pdf

Happy sending!

ChurchPost.com has launched a new feature that allows your subscribers to change their email address globally by clicking a link in the footer of every message you send:

Like our SureRemove™ service, this page is encrypted so that only the subscriber (the recipient of the original email message) can access it.

You can also reach this page via the Subscription Manager (clicking the “SureRemove” link in the footer):

We’ve updated our SureRemove technology to protect the privacy of our users and the security of our server databases. Effective today, subscribers who click the SureRemove link on mailings sent prior to 2/9/2008 will be taken to a page requesting they manually submit their abuse report via our support desk.

Mailings sent from today onwards will utilize our updated technology and footer links to SureRemove will take subscribers to the same ‘quick update’ screen as before:

sure_remove_update.gif