After a year in development, our new Drag and Draw Email platform has arrived:

How can you get this amazing new tool? It will automagically appear in your ChurchPost account (look under CREATE) in the next few weeks. Of course, we aren’t getting rid of our Standard Editor…we’re just adding another great tool to communicate with your subscribers.

Say Good-bye to the Designer Editor

After receiving feedback from many of you we have decided to take the designer editor down.  We have not been happy with the functionality and after a year of trying to repair it, it is time to move on.  As of April 5, the Designer Editor will not be available.

The recently launched Standard Editor has proven itself to be stable and robust and we know that it is a better overall platform for you.

If you have templates that were created in the Designer Editor (and you’ll know this by looking in your Custom Email/Template Library… look for an orange Designer tag) and want those re-created for use in the Standard Editor, please contact us.  We’re happy to do that at no charge.  Please contact us at support@churchpost.com to let us know to begin work.

More Public Templates Available

We were asked by a customer for template designs that celebrated the change of the seasons – hello spring!  We have added a few designs that reflect that idea.  Of course, you can always create more by using your own images but we were happy to add some for you.  Check them out by looking in the Custom Email >> My Templates library.

Welcome, Kim!

We are ushering in spring by welcoming a new team member.  Kim Tucker comes to us with extensive experience in both technology and serving the church.  A fantastic addition to our staff, she is jumping in with both feet.  We’ve told her how great our customers are… now you get to find out how great she is!

We are thrilled to announce the upcoming release of our new Standard Email editor on February 1, 2010.

Here’s a sneak peak at the top 3 features:

For a quick summary of what all of the buttons/icons do, visit our Help Desk:
http://support.churchpost.com/kb/article/000043

We are excited to announce the release of our new social network sharing feature.

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Next to each of your SENT messages, you will now see a small icon that automatically creates a short URL to your message.

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URL shortening is a technique on the Web where a provider makes a web page available under a very short URL in addition to the original address.

For example, the page:

http://www.churchpost.com/view_message?id=pp45dfdhyXd78dfs

can be shortened to:

http://bitpost.us/23ts

Short URLs are perfect for sharing content via a host of social networking sites!

Instead of using services like bit.ly or TinyURL.com, we decided to create our own shortening service called bitpost.us, or “Bit Post Us” – a reference to our company’s legal name Post Communications :)

In recent years, services like bit.ly and tinyurl.com have been attacked by spammers and the like, often times making these references (or short URLs) flagged by social networking sites and email services (like Gmail) as potential SPAM because anyone can create short URLs using them.

By creating our own shortening service, we ensure that only valid ChurchPost mailings get short links with the http://bitpost.us/ prefix, and that your messages are not filtered as SPAM when you post them.

By teaming up with AddThis, you can now share your ChurchPost.com messages with a host of over 230 communication services, including Facebook, Twitter, Digg and many more!

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Of course, you can use our short URLs anywhere you wish – simply click the SHARE icon next to your sent message and copy/paste the URL into anything! Clicking the link will automatically take your viewers to a web version of your message.

By using SHARE ChurchPost, we make it incredibly easy to post your message to the platform of your choice:

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Selecting Facebook, for example, automatically takes you to your posting page (or prompts you to login if you aren’t already) and includes the short URL and message subject. You can add your custom message and then post it!

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TWEET your message with one simple click!

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This new feature makes sharing your message even easier, without the hassle of re-creating it on every communication platform you use.

Remember, we only create short URLs for messages you decide to share. Otherwise, web versions are completely encrypted and only viewable by those who receive them.

Once a short URL has been created for your message (by clicking the SHARE icon next to your message subject), this URL will ALWAYS remain the same, and you can refer back to it any time by clicking the SHARE icon.

In the coming months, we will be vastly expanding our reporting section to include tracking of messages viewed by short URL and much more!

Happy communicating!

Team ChurchPost

We’re thrilled to be mentioned in yesterday’s edition of the Ann Arbor News (AnnArbor.com) along with Facebook and Twitter as a way congregations ‘friend their faith lives online’.

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Terry Johnson, Ann Arbor, checks her Facebook account on her laptop while sitting on the couch in her living room on Tuesday. Johnson spent the better part of three months on the couch while she recovered from a stem cell transplant last summer. While she was recovering, she used Facebook as a way to stay connected with her church community. Lon Horwedel | Ann Arbor.com
After undergoing a stem cell transplant last summer, Terry Johnson felt trapped inside her Ann Arbor home, shut off from her church, her friends and the rest of the world.Unable to leave her house, Johnson could no longer volunteer at church, attend swim meets and spend time with people. She missed the children she had befriended as a volunteer at St. Luke Lutheran Church.

A self-described people-person, Johnson turned to the Internet, where she used social networking sites and other online tools to reconnect to her faith and friends.

Johnson was able to continue contact with the children at the church as well as listen to sermons and read the latest news of the congregation. She also kept her friends online updated on her recovery from the transplant.

“For me, God’s word is very important,” Johnson said. “I draw a lot of strength from hearing God’s word, reading God’s word and talking to other people about God’s word.”

Johnson is one of many people using the Web to keep in touch with her church. As churches and temples see a decrease in attendance, St. Luke and other congregations in the area are working to maintain a relationship with parishioners online.

Keeping in contact with people in the Jewish community is the goal for Rabbi Lisa Delson at Temple Beth Emeth.

081309_facebookfaith.jpgDelson, director of congregational services, recently started a page on Facebook, which she updates regularly.

“I give announcements about things going on, reminders of things happening,” she said. “I remind people that we’re here. (The temple is) here, and we’re still open.”

Delson writes about what she’s doing and informal, conversational posts, such as “We’re busy today at the Temple,” on the Temple Beth Emeth’s Facebook page.
She also uses Facebook to advertise initiatives at the temple.

On Monday, for example, she posted, ”The Food Gatherers food drive is up and running. Please bring bags of food or a check to the social hall at TBE.”

Delson said her target is to find people who might not come regularly to the congregation.

“Right now, we’re just reaching out to members of the community and people who have come to events at the temple who might not be members,” she said. “It’s a way to draw people in, in a more active way.”

In April, a study by Unconventional Method (pdf), a firm that strategizes with businesses, nonprofits and ministries, found social networking sites that focus specifically on Christianity made little headway into the church market. However, more than 51 percent of churches surveyed used Facebook.

The study also found that congregants look for specific tasks when using online tools associated with their church. These include the ability to post prayer requests or needs; to find out more about events; to find opportunities to donate or volunteer; to find phone and e-mail directories; and to find and interact with Bible study groups.

The Vineyard Church of Ann Arbor uses Facebook, Twitter and online tools to reach out to its community and recruit new members. Associate Pastor Donnell Wyche said about 28 percent of newcomers come through the Internet. The church tracks the data through welcome cards newcomers are asked to fill out.

“It allows for us to have different conversations with folks in different mediums,” he said.

Internet social networking not only spreads information about events, but it also allows people in the community to participate externally in an experience happening through the church, Wyche said.

Several people from the church went to Costa Rica, and they were explaining the extreme poverty they encountered while in the region online.

“The capability of the Internet to create a community is a powerful tool,” Wyche said. “Those people who weren’t able to go were able to experience what we were doing.”

St. Luke uses ChurchPost, a site that connects congregants to churches, to send out messages to its members. The site allows the church to define messages based on subject, and parishioners can choose which subjects, such as youth or missions, they want to hear about regularly. The church also posts all of its sermons online.

For Delson, the use of social networking is a way to reach a generation of people who don’t remember life without a cell phone or the Internet. The same generation is notorious for its low attendance at religious centers.

“It is a way to get younger people involved,” she said. “Any little bit helps.”

It was in early 2003 that Debra and I first discussed the concept of ChurchPost, noticing that even our own small church at the time had large communication issues that often translated into wasted resources and hurt feelings.

Two years later, after lengthy discussions with hundreds of clergy, lay leaders and other friends and family, we set out building a prototype and officially launched ChurchPost.com in 2005 at the National Outreach Convention in San Diego.

Our experience in San Diego, including our “monitor on fire” incident, is surely the topic of a separate post :)

We have come a long way, and have been amazed at the honesty and generosity of our customers – people who have essentially built this product for us while we have been along for the ride.

The release of ChurchPost Version 3 this past Easter was a huge milestone for us, and while it wasn’t entirely smooth, our dedication to providing the best possible service for a specific set of needs has kept our ears open to feedback (both good and bad) and has helped us provide a tool we are incredibly proud of.

Of course, we are always working to improve – and our hearts are in this for the long haul.

To help celebrate our hard work, Team ChurchPost will be heading to California for a company retreat later this month (June 23 – June 30).

During this time, we will offer limited email support through our newly launched support site:

http://support.churchpost.com

Or direcly via email (support@churchpost.com)

We intentionally picked this span of time as a particularly quiet block as folks enjoy summer and restore their energy for the return of fall programming.

ChurchPost started in our congregation of 200 people, sending 2 emails out about once a week.

Today, over 1,500 users have sent messages to hundreds of thousands of people from every denomination around the world – from newsletters to birthday greetings, death notices to baptism pictures.

Thank you for making this journey with us.

John & Debra
Founders
ChurchPost.com

Version 3 Scheduled Maintenance

April 6th, 2009 | Posted by John Goodell in Company News & Events - (Comments Off)

Thank you for your continued feedback (and patience) with our release of ChurchPost Version 3. It’s been a fantastically busy week, and we’ve identified several issues that have been fixed and will be updated to our live site tonight, Monday April 6 between 6pm and midnight EST. We suggest you avoid using our service during these hours to prevent accidental loss of email content.

We will remove this notice from our website when the upgrades are complete.

Snapshot overview of upgrades includes:

  • Unexplained loss of content when saving a draft of a message (now explained :) – the “&” character was triggering our database to omit content – this was a particular problem when pulling up drafts of OLD messages (pre-Version 3). The fix will resolve all related issues.
  • My Templates interface now includes templates from version 2 – yipee! You will be able to see both personal templates & public templates in one screen.
  • Some major improvements with the Designer Email platform, including an upgraded Image Library and more stable use of blocks, including editing and formatting
  • Use images in the Standard Email – this new feature will pull from the same Image Library, so you can store images in one central location and use them in either editor (Standard & Designer)
  • Scroll bar implementation on the Standard Email – this will make it easier to use the tool bar without having to scroll up and down the page and try to remember what you were doing when you get there :)

As always, we welcome your continued feedback – even if we already know about an issue, it’s helpful to hear about your personal experience!

You can contact us any time by emailing support@churchpost.com – we promise a quick reply!

Sleep is overrated! We’ve been working around the clock to bring you ChurchPost Version 3 – here are a few screenshots of what’s ahead – ALL of these upgrades are in response to valuable feedback from our customers over the past year – THANK YOU :)

To upgrade to Version 3, you don’t need to do anything! We’ll automatically roll out these features starting March 21, 2009 (this Saturday!) and we’ll be done by March 25, 2009 – of course, if you have any questions, comments or suggestions, you can reach us any time by email or phone (support.churchpost.com)….here’s what we’ve been up to (notice the help videos on every page for quick answers to your questions):

Sneak Peak of Version 3

Sneak Peak of Version 3

Every once and a while, ISPs change their configuration and filters for incoming mail. The SBC/ATT/Bellsouth family are famous for this :) Most recently, several messages from ChurchPost’s mail server were blocked from @sbcglobal email addresses – @att.net messages were also affected.

Within a few hours, we were in touch with them to resolve the issue, and messages are being delivered once again!

To help maintain a clean database, ChurchPost automatically removes email addresses that bounce more than 3 times. For the past few days, attempts to send to email addresses @sbcglobal.net and @att.net resulted in “hard bounces” which, in turn, count towards the “3 times” allowed by ChurchPost.com.

To contact valid email addresses who may have been automatically removed from your system, Master Users may do the following:

  1. Log in to your ChurchPost account and click on the REPORTING tab
  2. Select the SUBSCRIBER TRENDS tab
  3. Change “all time” to “last 7 days” next to the first option – SHOW ME AUTO/BOUNCE REMOVALS
  4. Click GO and we’ll generate a quick report for you listing email,first,last of every subscriber automatically removed over the past week

Of course, if you have any questions whatsoever, please don’t hesitate to contact us! We work hard to maintain our WHITELISTED relationship with ISPs small and large around the world, and are happy to address any concerns you have.

Keep your eyes posted on our BLOG and homepage…ChurchPost Version3 is coming…soon….really soon…

We completed our transition from GroupReply to ChurchReply today!

If you have existing groups that were originally named with the @groupreply.com naming scheme, those groups are up and running with @churchreply.com endings.  You should have received individual email messages for each of your groups with this information, as well.

If you have requested new groups, we will be setting those up throughout the day and you will be individually notified.

Please keep in mind that if you set up an alias on your server (to forward from an existing list name at your church to our groupreply address) you will have to reset those to forward to the new, correct @churchreply.com address.

Don’t know anything about ChurchReply?

ChurchReply™ is our newest “add on” feature that enables a designated administrator at your church to create and customize distribution email lists (like youthretreat@churchreply.com) specifically designed for group discussion and conversation threads. Best of all, ChurchReply™ is completely integrated with ChurchPost.com! Make a change in one location and ALL INSTANCES of that record are updated instantly – no more hunting down EVERY LIST or GROUP to update!

Key Features
» “Reply to All” and/or “Reply to Sender”
» Online message thread retrieval (public or private)
» Create allow/deny email lists
» Subscriber-only posting
» List moderation functionality
» Bulk import/export
» Customized message subject for easy sorting
» Intuitive web-based management

Other Benefits
» Hassle-free setup and maintenance
» Whitelisted mail servers managed by ChurchPost.com
» 24/7 SpamAssassin monitoring by ChurchPost.com
» DomainKeys Identified Mail (DKIM) included…