DomainKeys Identified Mail (DKIM) uses digital, cryptographic signatures, attaching information to a new header field in the message.

Since January, AOL, Yahoo and Google have been using DKIM to authenticate their inbound messages.

While authentication protocols like DKIM do not guarantee deliverability, they are a critical step to making sure your message gets through. So rest assured that your ChurchPost messages are being sent from mail servers that are monitored 24/7 and utilize the latest technology to ensure deliverability.

And because ISPs like AOL and others take into account BOTH IP-based reputation and domain based reputation, ChurchPost also utilizes SPF (Sender Policy Framework) authentication, so your recipients know they are reading messages from the IP/domain that it purports to be from.

For those interested, there is a fantastic white paper entitled “Trust in Email Begins with Authentication” available from the Messaging Anti-Abuse Working Group at:

http://www.maawg.org/about/publishedDocuments/MAAWG_Email_Authentication_Paper.pdf

Happy sending!

That pesky ‘ character

February 26th, 2008 | Posted by John Goodell in What's New? - (0 Comments)

We recently upgraded our attachment interface in 2 key ways:

  1. We now automatically strip out the ‘ character from document names (like John’s Calendar.doc). This caused some problems previously and essentially halted the message from being delivered to anyone in the recipient list. So go ahead – name your document whatever you like – we’ll make sure it gets delivered!
  2. Microsoft has recently changed the file format/extensions for their Office documents, including Word, Excel and Powerpoint. Since we accept three as uploads, we have added the following document extensions to our “allowed” list: .docx, .xlsx, .pptx

We’re constantly improving our interface based on feedback we get every day from our users.

This week, we launched a new feature that will gradually be rolled out across our site called Quick Tips:

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Quick tips appear next to areas/features of our service we regularly get questions about. Simply click or hover over the orange question marks and you’ll see a small “pop up” window that instantly appears with answers to your common questions!

Look for these Quick Tips (orange question marks) to be rolled out to all areas of our service over the next few weeks!

Better bounced email management

December 13th, 2007 | Posted by John Goodell in What's New? - (Comments Off)

We’ve cleaned up the way we handle bounced messages!

To help keep your lists squeaky clean, we now automatically remove email addresses that bounce 3 times.

You can keep your lists up-to-date by clicking the number that appears in the BOUNCED column on the Email Center page for each message you send:

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Then we’ll give you the option to EDIT or DELETE each subscriber that bounced back.

Because changes to subscribers are GLOBAL (i.e. apply to all of your users), you’ll see a “changed” OR “deleted” tag if someone else already edited the information.

To produce a detailed report of email addresses (including name and date/time) automatically removed by ChurchPost after 3 bounces, simply click on the REPORTING tab -> Group Analysis -> “Show Me Auto/Bounce Removals for …”

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Auto-Save Messages in the Background

December 12th, 2007 | Posted by John Goodell in What's New? - (Comments Off)

ChurchPost automatically saves a draft of whatever message you are working on every few minutes. And now…this happens IN THE BACKGROUND!

Gone are the days when while you are typing, the auto-save feature ‘kicks in’ and your cursor darts back to the beginning of the message.  So keep on typing – we’ll take care of saving your work without disrupting your flow.

Of course, you can always SAVE ON DEMAND by clicking the SAVE button.

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